We suggest you contact our sales rep before you make purchase in order to fully understand the product specs, price, stock and logistics information. And our team will provide you professional consultancy. You may directly add the product to the cart and complete the online payment. If you like to pay outside the webiste such as bank transfer/Paypal/Alipay/Wechat pay, etc, pls contact our sales rep to share you more information. After receiving the order, our team will inform you the lead time and share you the fast express tracking number. Normally product will be shipped within 3 business days and fast express will take from 1 to 2 weeks depends on the destination country. We will at the same time share you the product tutorial and you can always get technical support from our team by email, wechat or whatsapp. Pls find the contact below. Phone: +86 13632601075 Whatsapp/Wechat: +86 13632601075 Email: sales@cybowindow.com